Senior Manager

Senior Manager (EXL100)
ExlService.com, LLC — New York, NY

Company: EXLService.com, LLC Location: New York, NY Position Title: Senior Manager Job Description:Develop analytical frameworks and hypotheses to address complex business problems using client data, external research, and collaboration with cross-functional client teams; synthesize insights into actionable recommendations for senior leadership. Perform advanced data extraction, transformation, and analysis leveraging tools such as SQL, Python and Hive to build predictive models, validate hypotheses, and identify performance improvement opportunities. Lead stakeholder management activities, including expectation setting, proactive client communication, and prioritization of deliverables, while serving as the merchant data subject matter expert for business and technical teams. Design and execute statistical and data modeling techniques, including model development and validation, ensuring analytic rigor and alignment with business objectives. Evaluate and manage data quality by sourcing, cleansing, and structuring datasets from multiple client systems; establish and maintain comprehensive data dictionaries to enhance data reliability and relevance. Translate complex quantitative findings into clear, business-focused insights through visual storytelling using data visualization tools (e.g., dashboards, charts, and reports) to support executive decision making. Act as subject matter expert for merchant data, leading data analysis, quality assurance and governance initiatives. Position may work at various and unanticipated worksites throughout the United States. Telecommuting permitted.Job Requirements:Requires Bachelors degree in Economics, Financial Economics, Statistics, Computer Science, or a directly related field plus Two (2) years of experience in Payments and Financial Services Analytics. Must have Two (2) years of experience with the following: SQL Python or R Tableau or equivalent visualization tool Regression and hypothesis testing Data Management, such as profiling, cleansing, and validation40 hours/week, 9:00am-5:00pm, Salary range: $89,000 to $120,000 per yearTo apply: Send resume and cover letter to us.careers@exlservice.com. Must cite job title and code EXL100 in response. This notice is subject to ExlService.com, LLC's employee referral program.