Senior Product Managers, Enterprise Apps

Senior Product Managers, Enterprise Apps
Coinbase, Inc. — New York, NY

TO APPLY, ALL APPLICANTS MUST SUBMIT RESUME TO HTTPS://WWW.JOBPOSTINGTODAY.COM/ AND REFERENCE ID#43784. Job Description: Define product vision and strategy for Customer Experience internal tooling. Proactively build relationships with key stakeholders to understand each teams scope and requirements. Develop user personas and define and prioritize use cases for each persona to build a backlog and a roadmap. Develop user journey maps and process documentation for users of the product. Create and articulate vision for product development to support internal customers. Effectively communicate with all levels of staff, including executive level stakeholders. Ensure Engineering teams have 4-6 weeks worth of refined backlog. Conduct Demos to business users of capabilities completed. Run User Acceptance Testing and Sign-off on behalf of the business, as needed. Plan and coordinate across multiple engineering teams. Spearhead change management activities to drive successful adoption of capabilities. Define and analyze metrics and KPIs that mature the Product Management function. Manage a team of Product Managers and Technical Program Managers. Telecommuting permitted. Job Requirements: Bachelors* or foreign equivalent degree in Computer Science, Business Administration, or in a related field and 4 years of experience in the job offered or in a product management-related occupation.*For an unrelated field of study, employer will accept one additional year of work experience in the job offered or in a product management-related occupation. Any suitable combination of education, training and/or experience is acceptable.Special Requirements: Position requires experience, knowledge or coursework in each of the following skills: 1. Working within an Agile environment and using Jira; 2. Working across large, complex, cross-functional business units including Product and Engineering, Compliance, Legal, Sales, and Customer Support to write requirements, user stories, and solicit feedback; 3. Enterprise apps used across CX/HR/Finance/IT domains including SFDC, Workday, Netsuite, Gsuite, or Slack and their integrations using Mulesoft, Airflow, or Workato; 4. Partnering with stakeholders to understand long-term business roadmaps and adjusting product roadmaps accordingly; 5. Framing product strategies, creating strategic options, and assessing trade-offs between different strategic choices; 6. Cloud infrastructure including AWS/GCP and Cloud services; 7. Defining non-functional requirements including Automation, CI/CD, Security, and load/performance testing.Employment and background checks may be required.